/Shipping & Returns
Shipping & Returns 2017-03-15T21:28:43+00:00

Shipping Information

Our shipping rates are as follows: All current orders are for PRE-ORDER and will be dispacthed on the 17th of March for delivery.

Domestic Shipping (Australia)
$8 per order – Aust Post Registered

$16 flat rate for 2 and above items not per item charge
International Shipping
$15 flat rate for 1 Item – USPS Standard

$18 flat rate for 2 items – USPS Standard

$21 flat rate for 3 and above items not per item charge – USPS Standard

All orders are shipped on the 17th of March. If you have not received an order within 14 days of this date, please notify us by email at: info@darrenandphillip.com.au

Refund and Returns

Your satisfaction is our first priority at Darren and Phillip. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please send it to:

PO BOX 890 Cleveland 4163 QLD

And also include the following information:

  • Your Order number if known (appears on the top of the confirmation email)
  • Your name and address
  • A description of the item you are returning
  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.